SO-COL

Launching a blockchain
powered community platform

Helping to build a community web3 platform for connecting creators with their fans

'A new way for fans and creators to collaborate with the power of web3.'

SO-COL is a blockchain-powered web3 platform that connects creators with their fans.
The mission of the platform is to disrupt the creator's economy by providing a direct way for creators to get support from their fans, while simultaneously allowing fans to share in the success of their community. A key part of the platform is its suite of web3 tools for creating and managing communities such as community voting, NFT subscriptions and collections.

Goal

To increase the number of active users in the wallet, to help adopt and retain them.

Problems

Some of the main actions (deposit, transfer, create new balance currency, etc) are not well discoverable. There is also the need to rethink the whole IA of the product.

CLIENT
SO-COL
TOOLS
Figma
Miro
Zeplin
User Testing
Confluence, Jira
TEAM
3 Product Designers, 1 Design Lead, 1 Product Manager
TIMELINE
11 months, Apr 2022 - Mar 2023

Final outcome

SO-COL allows fans to connect with their creators, support them directly and collaborate together with unique tools to enhance community engagement.

PROCESS

Project timeline


THE DESIGN PROCESS

Let's get deeper

Over couple of months, my team and I followed the design thinking process. Since this project was quite huge, each designer took a part in each phase but divided in the developing phase to cover all parts. We gathered after each stage to discuss ideas and determine the best course of action. Please note that all mockups used in the following sections have been created by me.

DISCOVER

User research

DESK RESEACH
To gather deep understanding of the target group and their needs and motivations.
STAKEHOLDER INTERVIEWS
With the stakeholder to gain more deep understanding of the company's mission and strategy.
USER INTERVIEWS
Conducted moderated interviews with community members and crypto enthusiasts.

user research

We conveyed user interviews to understand better our main type of users


Creators
- A big portion of the gain goes to the platform they currently use, cutting the gain significantly
- Currently creators need to rely on brand deals to secure their income
- Often times they need to manage multiple platforms, which is time consuming
Fans
- There is lack of sense of community. Feels more like one side relationship
- Would like to connect and support with their favorite creators, and meet likeminded people
- Lack of initiatives, events, or virtual gatherings that facilitate interactions

Stakeholder interviews helped decide 
the vision for the product

How might we make creating communities possible in web3 and help creators feel more confident in achieving their goals?

How might we create new ways of engaging between fans and creators with block chain?  

product strategy

I conveyed concept poster testing which helped to collect valuable insights.

Prioritization was done to define the high priority features to launch the product.

DESIGNing

I was responsible for the following flows:

Creating the visual style

Based on the brand guidelines established by the lead graphic designer on my team, I defined the components and UI elements to maintain a unified design voice across devices. The visual identity of the platform is a combination of some of the main characteristics of the main audience - vibrant, young, and tech driven.

I started off with low-fidelity prototypes which I developed into high-fidelity and tested with users

The evolution of the Community page

Challenge: We had a few limitations dealing with blockchain powered tools, such as processing time, and extra steps.

Creating the visual style

Based on the brand guidelines established by the lead graphic designer on my team, I defined the components and UI elements to maintain a unified design voice across devices. The visual identity of the platform is a combination of some of the main characteristics of the main audience - vibrant, young, and tech driven.

I helped to build the SO-COL design system to allow efficiency and easy scalability in the future.

+200 components
+60 styles

Challenge: Building a huge Design system that's easy to navigate and contains everything.

I created screens for the mobile app, both for creators and fans, Android and iOS

Translating colors styles for dark theme

Translating the experience for mobile

After the desktop platform was released, I helped to translate behaviours and improve the experience
specifically for mobile. I had to make sure that the flows and features are not simply adapted for mobile
they but are designed according to the specifics of the mobile experience.

Aftermath

Following up, 1 month after the release we noticed the following change: 

21k

sign ups

over 200

communities created

What I've learned

Better MVP definition

A perfect and complete product doest come into being at once. During the projects, due to the constant change business directions, new features are constantly added to the MVP, end result as a massive first version delivery without time to iterate further.

Focus on core value

By focusing on the core value of a product, it unifies team member’s vision and culture. There are many lucrative ideas and suggestions from investors while we working on SO-COL, sometimes it’s very easy to get lost in the possibilities. We shifted our focus a couple of times, it only ended up delaying the progress of project.

Blockchain limitations

Working with blockchain brings some challenges for the design, such as processing time for transactions, different states, fees for smart contracts. That's why clear communication, error handling and giving proper feedback for actions is very important.